Virgin Atlantic APD Update

Virgin Atlantic suddenly kicked into action… it’s all rather amateurish… they’ve built a little web calculator to figure out how much to pay and they they redirect you offsite to PayPal.com where you can make a payment with them. Virgin has no way of knowing if you’ve paid or not, except for the printout of the PayPal confirmation page! They’ve also beefed up their FAQ pages about APD, but it’s not prominently linked from their homepage 😦

They haven’t replied to my email from the 23rd yet… looks like it takes them six days to reply to emails!

At least they have offered a Virgin “deal” – if you prepay the addtional APD online they give you a voucher for £20 towards a future Virgin flight.

Here’s the FAQ’s…

http://www.virgin-atlantic.com/en/gb/apdfaqs.jsp

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